Introduction
True Weight Loss Clinics is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

• Personal Information: When you fill out forms, request consultations, or contact us, we may collect personal details such as your name, phone number, email address, and health-related information you choose to provide.

• Non-Personal Information: We may collect general website usage data such as IP address, browser type, and pages visited to help improve site performance.

How We Use Your Information

• To provide services and respond to inquiries

• To improve website functionality and user experience

• To send relevant updates, newsletters, or appointment reminders (with your consent)

• To comply with legal and regulatory obligations, including HIPAA standards where applicable

Sharing of Information

• We do not sell, rent, or trade your personal information to third parties.

• We may share information with trusted service providers who assist in operating our website or business, provided they agree to keep your information confidential.

• Information may be disclosed if required by law or to protect the rights and safety of the clinic or others.

Cookies and Tracking

• Our website may use cookies to improve user experience and track site performance. You may adjust your browser settings to refuse cookies.

Data Security

• We implement reasonable safeguards to protect your information against unauthorized access, use, or disclosure.

• While we strive to protect your personal data, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

• You have the right to request access to, correction of, or deletion of your personal information.

• To exercise these rights, contact us using the information provided below.

 

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

SMS Terms & Conditions

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SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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Types of SMS Communications:

If you have consented to receive text messages from True Weight Loss Clinic, you may receive messages related to the following:

Customer care
 

Example: "Hello, this is a friendly reminder of your upcoming appointment with Provider's Name at True Weight Loss Clinic on [10-10-202*] at [3:29pm]. You can reply STOP to opt out of SMS messaging from True Weight Loss Clinic at any time."

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Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.]..

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

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Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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Opt-In Method:

You may opt in to receive SMS messages from True Weight Loss Clinic in the following ways:

By submitting an online form

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Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.trueweightlossclinic.com/contact

 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

Changes to Privacy Policy

• True Weight Loss Clinic may update this policy periodically. The updated version will be posted on this page with a new effective date.

 

Contact Information
If you have any questions about this Privacy Policy, please contact us at:
📧 admin@trueweightlossclinic.com
📞 512-609-8338