Last updated: 2026. This Privacy Policy describes how True Weight Loss Clinic ("we," "us," or "our") collects, uses, and shares information about you.
We collect information you provide directly to us, such as when you fill out a contact form, schedule an appointment, or sign up for our membership program. This includes your name, email, phone number, and any health-related information you choose to share.
We use your information to respond to your inquiries, schedule appointments, provide medical care, send appointment reminders, and (with your consent) send you marketing communications about our services and promotions.
If you opt in to SMS messaging, we will send appointment reminders, account updates, and limited-time offers. Message and data rates may apply. Message frequency may vary. You may reply STOP at any time to opt out, or HELP for assistance. We do not share SMS opt-in data with third parties for marketing purposes.
Any health information collected as part of treatment is protected under HIPAA. Our Notice of Privacy Practices is provided separately at your first visit and is available upon request.
We do not sell your personal information. We may share information with service providers who help us operate our business (such as scheduling software, payment processors, and email/SMS providers) under appropriate confidentiality obligations.
You may opt out of marketing emails using the unsubscribe link in any message. You may opt out of SMS by replying STOP. You may request access to or correction of your personal information by contacting us at the numbers below.
Our website may use cookies and similar technologies to understand site usage and improve your experience. You can disable cookies in your browser settings.
Questions about this policy? Call us at 512-609-8338 (Austin) or 830-244-0233 (Marble Falls), or visit our Contact page.
TrueWeightLoss